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Privacy Policy
Last updated : March 19, 2024
This privacy notice pertains to Charge Me Now LLC, operating under the name CMN ("CMN," "we," "us," or "our"), and explains the methods and purposes behind the collection, storage, utilization, and/or sharing ("processing") of your information when you utilize our services ("Services"). This includes actions such as:
1. Visiting our website at www.gochargemenow.com or any of our websites linked to this privacy notice.
2. Installing and using our mobile application (CMN) or any other application linked to this privacy notice.
1. Information We Collect
Personal Information:
When you use our services, we may collect personal information such as your name, contact details, payment information, and vehicle information.
Usage Data:
We may collect information about how you interact with our services, including your usage patterns, preferences, and browsing history.
Location Information:
With your consent, we may collect precise location information from your device to provide location-based services
Device Information:
We may collect information about the device you use to access our services, including device type, operating system, and unique device identifiers
2. How We Use Your Information
To Provide Services:
We use your information to deliver and personalize our services, including mobile EV charging, roadside assistance, and customer support.
For Communication:
We may use your contact information to communicate with you about your account, transactions, and service updates.
For Improvements:
Your feedback and usage data help us improve our services, develop new features, and enhance user experience.
For Security:
We utilize your information to detect and prevent fraudulent activities, unauthorized access, and other security risks.
3. How Is Your Information Processed
Our handling of your information encompasses several purposes: to deliver, enhance, and oversee our Services, to engage in communication with you, to ensure security and prevent fraud, and to adhere to legal requirements. Additionally, we may process your information for other objectives provided we have obtained your consent. The processing of your personal information varies depending on your interactions with our Services, which include:
1. Managing account creation and authentication, as well as overall user account management. This involves processing your information to enable account setup, login functionalities, and maintenance of your account"s functionality.
2. Facilitating the delivery of services to users. We process your information to fulfill your service requests and ensure smooth delivery.
4. Information Sharing
Service Providers:
We may share your information with trusted third-party service providers who assist us in delivering our services, processing payments, or analyzing data on our behalf.
Legal Compliance:
We may disclose your information if required by law, to comply with legal obligations, or to protect our rights, property, or safety, or those of others.
Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Your Choices:
You can control and manage the information you provide to us through your account settings. You may choose to disable location services, but this may limit certain features of our services. You can opt out of receiving promotional communications from us by following the instructions provided in such communications.
5. Your Privacy Rights
You have the right to review, modify, or terminate your account at anytime
Withdrawal of Consent:
If we rely on your consent to process your personal information, you have the right to withdraw it at any time. Withdrawal will not affect the lawfulness of processing prior to the withdrawal or processing based on other legal grounds.
Opting Out Of Marketing Communications:
You can opt out of marketing and promotional communications at any time by responding withSTOP" or "UNSUBSCRIBE" to our messages, or by contacting us using the provided contact details. However, please note that opting out of marketing communications does not preclude us from contacting you about service-related matters.
Account Information:
If you wish to review, modify, or terminate your account, please contact us using the provided contact information. Upon request, we will deactivate or delete your account and associated information from our active databases
Cookies and Similar Technologies:
Most web browsers accept cookies by default, but you can adjust your browser settings to reject or remove cookies. However, this may affect certain features or services. You can also opt out of interest-based advertising. If you have privacy concerns or questions, you can email us at help@gochargemenow.com.
6. Children's Privacy
Charge Me Now"s services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "last updated" date will be revised accordingly. We encourage you to review this Privacy Policy periodically for any updates.
By using Charge Me Now"s services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.